Contact
Need a hand?
Questions about an order, or anything else? Here is how to reach our crew.
Problem with an order?
Open your order page (the link is in your order email) and open a ticket in our Discord with your order number. That way our crew sees your order right away.
Sign in with the account you bought with to see all your orders.
Anything else?
Questions about payments, privacy or anything that is not about an order? Send us an email.
Quick answers
Delivery time, payment methods, refunds: most answers are already in our FAQ.
Read the FAQHelp us help you faster
Your order number (it is in your order email) The Minecraft name on the order What went wrong, in a few words